No heat in a cold snap
When the furnace quits at 2am in January, every minute counts. Brass AI answers, triages, and books the emergency call.
24/7 AI front desk · HVAC
Never miss another no-heat or no-cool call.
When the furnace quits in a cold snap or the AC dies in a heat wave, the first company to answer wins the job. Brass AI answers every HVAC call 24/7, triages the emergency, checks your service area, and books it in your name — and routes safety calls straight to a human.
Free 14-day pilot · No credit card · Live in a day
BA
ReadyBrass AI
AI voice front desk
Brass AI is ready to take the call
Press Play demoto watch it answer & book a job — or Start live to talk to it.
Answers in your name. Play the scripted demo, or start a live voice call right in your browser — either way it books a real job.
- 27%
- of home-services calls go unanswered
- <3%
- of missed callers leave a voicemail
- 21×
- likelier to win a lead answered within 5 min
- 76%
- won't return after one bad call
Invoca
Invoca
MIT / InsideSales
Invoca
Independent industry data — not Brass AI figures. Brass AI exists to flip them for your HVAC business: answer every call, book the job, 24/7.
Built for the calls that pay
The HVAC calls Brass AI never lets slip
No-heat nights, heat-wave surges, and safety calls — Brass AI handles each the way a great front desk would.
AC out in a heat wave
Peak-summer no-cool calls flood in faster than your front desk can pick up. It answers every one and books the soonest slot.
Gas-smell & safety calls
If a caller reports a gas smell or CO, it stops, advises immediate safety steps, and transfers to a human right away — it won't try to book a safety emergency.
Seasonal surge & tune-ups
The first hot or cold week triples your call volume. It absorbs the surge and books maintenance without new front-desk hires.
Call to booking
One clean path from ring to booked job
01
Call answered
Every HVAC call is picked up on the first ring, day or night, in your name.
02
Area checked
The agent confirms the caller's ZIP or address is in your service area before promising a time.
03
Job booked
The issue, address, and an agreed time are captured, and the booking is created with a reference.
04
Everyone notified
The customer gets a confirmation and you get an instant alert — automatically, every booking.
Trust & compliance
Built to be trusted on every call
Always offers a human
It hands off to your team on request or whenever a call needs a person. It never replaces your crew — it makes sure no caller is left on hold or in voicemail.
Honest by design
It never claims a booking, an open slot, or a text that didn't actually happen — enforced in code, not just promised in a prompt.
Announces it's an AI
Every caller is told up front they're speaking with your automated assistant. No pretending to be a person.
Consent-aware recording
Where your state requires all-party consent, the agent discloses recording at the start of the call — region-aware, so you stay compliant.
PII masked by default
Caller phone numbers and service addresses are masked before they're ever written to storage or shown in your dashboard.
Your data is yours
We never sell your data, and you can export or delete your workspace whenever you want.
ROI
See what answering every HVAC call is worth
HVAC jobs are high-ticket and time-sensitive. Estimate the revenue you recover when no urgent call goes to voicemail.
ROI calculator
How much booked revenue are you losing?
It isn’t just missed calls — it’s after-hours emergencies, overflow when every line rings, and answered calls that never get booked. See the gap an always-on dispatcher closes.
Revenue walking out the door / year$288,000Capture this revenue
40jobs / mo never booked
$24,000at risk / mo
Your unbooked call volume — after-hours, overflow, and slow callbacks. The agent works that pool 24/7, in your name.
HVAC questions
Answers for hvac shops
Can it tell an emergency from a maintenance call?+
Yes. It triages urgency — a no-heat call in winter is booked as an emergency, while a routine tune-up is scheduled normally.
What happens on a gas-smell or CO call?+
It advises immediate safety steps and transfers to a human right away. It will never try to book or delay a safety emergency.
Can it handle the seasonal call surge?+
Yes. It answers unlimited concurrent calls during peak weeks, so no customer hits a busy signal or voicemail.
Does it work with ServiceTitan or Housecall Pro?+
Bookings and leads push to your CRM or field-service software via Zapier, webhooks, or API — no rip-and-replace.